Suspension of ALL new mappings - Please Read!!!

Posted on May 07,2013 By Admin

Dear Customer

Due to high traffic volumes, we have had to temporarily suspend any new mappings.  You can still use existing access numbers - you just can't add any new ones at the moment.This affects ALL networks.

Therefore, please do not delete any existing destination numbers, as our system currently wont allow you to replace them. We will be monitoring the situation closely,

Please check the blog regularly for updates as to when this suspension will be lifted.

We are continuing to upgrade our systems to cope with the demand and 100% rely on donations, so please feel free to support IICalls at http://www.inclusiveinternationalcalls.com/donate.

Thank you for your understanding.

The IICalls Team

Posted in IICalls Updates, Technology Articles Tagged inclusive minutes



Vodafone - Range Closed

Posted on Apr 12,2013 By Admin

Dear Customers We have deactivated all Access Numbers from our VODAFONE range. We hope that you have benefited from IICalls, but the range was causing many issues regarding a few users getting charged by their network. While we ensure that we fully test our access numbers on every network, we can not guarantee that they will be inclusive on every single contract on that network. Please read our T&Cs  and all other communication where we strongly advise our customers to make short, regular test calls to ensure they are not being charged by their network. We do have a replacement range, but our engineers are working extremely hard to configure and test it to once again bring our VODAFONE customers the opportunity to enjoy FREE international calls. As soon as this replacement range is ready, we will inform you via SMS and email. Many thanks. IICalls Technical Team

Posted in Blog Tagged inclusive, cheap international calling



IMPORTANT: VODAFONE Is Now Active

Posted on Apr 04,2013 By Admin

 Dear Customers Great News! Our brilliant engineers have done it again. We have finally managed to obtain a range of access numbers that will allow Vodafone customers to make FREE international calls using their inclusive mobile minutes for the first time. Login using your registered email or use your Facebook login. If you have forgotten the password please click the 'forgot password link' on our website to be sent an email reminder. Then, from the 'Manage My Numbers' page simply add your International Destination Numbers again including the country code (e.g. 00913002012345). The new access number will be added to your list and you will be able to dial the access number to make free international calls. Our engineers have tested access numbers from this range and can confirm the range allows you to make free international calls from a Vodafone monthly contract. However, we realise that this is a new range of numbers and may not work on every Vodafone contract. Therefore, please make a short test call first to ensure that the call is coming out of your inclusive minutes, and you are not being charged. There is no limit to the number of calls that you can make but please remember that if you exceed your contract inclusive minutes you will be charged for the calls outside your package like any other number. We always recommend that you check your bill regularly to ensure that calls continue to come out of your inclusive minutes and that you are not being charged. Please read our terms and conditions, Happy Calling, and tell your mates! The IICalls Support Team

Posted in Blog Tagged



Add New Numbers on O2 for a Limited Period Only!

Posted on Apr 02,2013 By Admin

Dear Customers We have managed another quick fix to our hardware to cope with the additional traffic volumes. Therefore, we are now allowing customers on the O2 network to add new numbers for a limited time only. New mappings will be allocated on a first-come-first-serve basis, until the additional capacity in our system is filled. Then we will be forced to suspend mappings again - so get moving! Simply go to http://www.inclusiveinternationalcalls.com/user-login and log in to your account. On this page, you can add your new international numbers. Please watch the blog to see when this situation changes for all other networks. As always,we advise you to make short test calls to your access numbers regularly to ensure that you are not being charged by your network.  In the meantime, if you wish for IIC to continue providing you with FREE international calls, please go to http://www.inclusiveinternationalcalls.com/donate and make a donation to help us with our running costs. Remember - the more you guys support this community site, the better service we can provide! Thanks. IICalls Technical Team

Posted in Blog Tagged



Suspension of New O2 Mappings - Please read

Posted on Mar 22,2013 By Admin

Dear Customers Due to high traffic volumes, we have had to temporarily suspend the request for any NEW access numbers on O2.  You can still use your existing access numbers - you just can't add any new destinations at the moment. Therefore, please do not delete any existing destination numbers, as our system  wont allow you to replace them. We will be monitoring the situation closely, Please check the blog regularly for updates as to when this suspension will be lifted. IMPORTANT: This affects only O2 users, and all other active network users can continue to map more numbers. Thank you for your understanding. The IICalls Team

Posted in Blog Tagged



IMPORTANT: Bangladesh Route

Posted on Mar 16,2013 By Admin

Dear Customers You will be aware that the route to Bangladesh has had quality problems recently, and it may have been difficult for you to connect to your destination. We are aware of this issue and have been working hard to provide you with a better quality route. To solve this problem, we have been in touch with a new route provider, and we have obtained a high quality route for you. This new route will take up to 24-72 hours to become active with IICalls, and after this time period you will be able to make your FREE international calls Bangladesh once again. We will continue to do all we can to ensure you get the best service possible. Thank you for your patience. We always work hard to and give you the best service here at IICalls, but we need your financial support to keep this service going. So make sure you donate at http://www.inclusiveinternationalcalls.com/donate so we can continue to bring all of our customers free international calls. Your donation will help us acquire cheaper routes, rent more servers, purchase better hardware, and hire more engineers. Please tell your friends and family about our service! Happy Calling! Regards The IICalls Technical Team

Posted in Blog Tagged



Please Read: Some Mappings Deleted

Posted on Mar 16,2013 By Admin

Dear Customers Due to congestion issues, we are removing some access numbers from our system to improve overall quality over the next 48 hours. We are informing those customers affected via SMS and email, and some of their access numbers will be removed from their IICalls account. If you are one of those customers affected by this issue,do not panic! Simply log into your account at http://www.inclusiveinternationalcalls.com/user-login and add  your missing international numbers again. Our system will issue you with new access numbers for each of your destinations, allowing you to continue making FREE international calls. Remember to tell your friends about our service! The IICalls Technical Team   Please remember to make regular test calls to your access numbers to ensure that they are inclusive with your network, and that you are not being charged. 

Posted in Blog Tagged



T-Mobile - Range Closed

Posted on Mar 07,2013 By Admin

Dear Customers We have deactivated all Access Numbers starting 0741854XXXX for T-MOBILE. We hope that you have benefited from IICalls, but the range was causing many issues regarding users getting charged by their network. Unfortunately we do not currently have a replacement, but we are working very hard to bring our T-MOBILE customers a new range so they can once again enjoy FREE international calls. As soon as we have found a replacement range, we will inform you via SMS and email. Many thanks. IICalls Technical Team

Posted in Blog Tagged



Server Maintenance

Posted on Jan 29,2013 By Admin

Dear Customers, Our engineers will be conducting server maintenance on our servers over the next 15 minutes. Due to this you may experience some downtime. This Issue will be resolved shortly and you should be able to resume your calls in the next 15 minutes. Regards, The IICalls Support Team

Posted in Blog Tagged



IMPORTANT - T-Mobile Update.

Posted on Jan 14,2013 By Admin

 Dear Customers We have been informed by a few T-Mobile customers that they are being charged when making International calls by their network. It seems that our access numbers do not work with every T-Mobile contract. As always, please make a short test call first to ensure that the call is coming out of your inclusive minutes, and you are not being charged by T-Mobile. There is absolutely no limit to the number of calls that you can make but please remember that if you exceed your contract inclusive minutes you will be charged for the calls outside your package like any other number. We always recommend that you check your bill regularly to ensure that calls continue to come out of your inclusive minutes and that you are not being charged. Please read our terms and conditions . Happy Calling! The IICalls Support Team 

Posted in Blog Tagged



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